**Experienced Customer Service Associate I – blithequark Store**

Remote Full-time
Are you passionate about delivering exceptional customer experiences and creating a positive shopping environment? Do you thrive in a fast-paced retail setting where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as a Customer Service Associate I. At blithequark, we're committed to providing our customers with an unparalleled shopping experience that exceeds their expectations. As a Customer Service Associate I, you'll play a vital role in achieving this goal by providing top-notch customer service, maintaining a clean and organized store environment, and supporting our sales team in achieving their goals. **Job Summary:** As a Customer Service Associate I, you'll be responsible for delivering exceptional customer service, maintaining store appearance, and supporting sales transactions. You'll work closely with our sales team to ensure that customers receive a personalized shopping experience that meets their needs and exceeds their expectations. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. **Key Responsibilities:** * Assist customers with questions and recommendations to ensure a positive shopping experience * Manage sales transactions while working assigned cash register, maintaining accuracy and efficiency * Maintain security of cash and protect company assets, adhering to blithequark's security protocols * Keep the store well-stocked, recover merchandise, and ensure a clean and organized store environment * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Perform other duties as assigned by management **Skills and Experience:** * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required **Perks and Benefits:** At blithequark, we offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! **Work Environment and Company Culture:** At blithequark, we're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service and creating a shopping experience that exceeds our customers' expectations. We're a fast-paced and dynamic team that's always looking for ways to improve and innovate. **Career Growth Opportunities and Learning Benefits:** At blithequark, we're committed to helping our associates grow and develop their careers. We offer a range of training programs and opportunities for advancement, including: * On-the-job training and coaching * Leadership development programs * Educational assistance and tuition reimbursement * Opportunities for advancement and career growth **Compensation and Benefits:** We offer competitive compensation and benefits packages to our associates, including: * Competitive hourly wage * Opportunities for overtime and bonuses * Comprehensive benefits package, including medical, pharmacy, dental, and vision insurance * Retirement plans and educational assistance * And much more! **How to Apply:** If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer:** blithequark is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. **Reasonable Accommodations:** We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. **Job Description:** This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. **At-Will Employment:** Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
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