Intake Administrator

The Intake Administrator will manage various incoming communication channels to collect and load into a data entry workflow queue. This role will be responsible for managing various lines of communication and require excellent organizational and time management skills. This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $16.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. Position Responsibilities may include, but not limited to • Electronically print/import emails from shared Microsoft Outlook department Inboxes in a timely manner • Electronically print/scan/import faxes in a timely manner • Assist with printing of required Documentation or Messages from Provider Services Portals • Properly assign naming convention and correct workflow routing to various documents Import electronic documents into Document Locator • Communicate status of workflow and/or possible outbound communication follow up where needed • Manage personal health information (PHI) to meet and exceed the standards of the Health Insurance Portability and Accountability Act (HIPPA) guidelines Required Skills and Experience • High School diploma or equivalent • Above average computer skills, including Microsoft Word, Excel and Outlook • Ability to multi-task; ability to move from one item to another with ease • Strong organizational, time management, and attention to detail • Ability to problem solve issues in a timely manner • Ability to change frequently based on new policies, processes and procedures • Ability to work as a team player and self-motivate • Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits • Must have a quiet workspace that is free from distraction Preferred Skills and Experience • Previous experience with medical billing/terminology • Proficiency in Microsoft Office Products; Outlook, Excel, SharePoint, Teams Physical Requirements • Repetitive motions that include the wrists, hands and/or fingers • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus Company Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. EEO Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.