Fully Remote Call Center Representative

? *Job Overview:**

We are looking for a motivated and customer-focused individual to join our team as a Fully Remote Call Center Representative. In this role, you will be responsible for handling inbound and outbound calls to assist with scheduling appointments and addressing patient inquiries. This is a full-time position that offers the flexibility of working remotely... ? *Responsibilities:**

• Answering incoming calls and making outbound calls to assist patients with scheduling or rescheduling appointments

• Providing excellent customer service by addressing patient inquiries and resolving any issues

• Documenting patient information accurately in our system

• Verifying eligibility and benefits

• Following up with patients as needed to ensure satisfaction

• Adhering to all company policies and procedures
? *Requirements:**

• High school diploma or equivalent

• Previous experience in a customer service role preferred

• Excellent communication skills, both verbal and written

• Ability to multitask and prioritize in a fast-paced environment

• Proficiency in Microsoft Office and basic computer skills

• Ability to work independently and as part of a team

• Must have a quiet and dedicated workspace for remote work

• Windows or Mac with an antivirus software and headset

• Good internet connectivity

Please note that we are an equal opportunity employer and do not inquire about criminal backgrounds during the hiring process.
? *Salary Range:**

$7.5 to $9 per hour

If you are passionate about providing exceptional customer service and are looking for a remote opportunity to grow your career, we would love to hear from you. Apply now to join our team as a Fully Remote Call Center Representative

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