Entry-Level Chat Support Agent (Remote / Part Time / No Experience)
Remote, USA
Full-time
Posted 02-08-2024 17:48
Are you ready to embark on a journey as a Level 1 Chat Support Agent? This role places you at the forefront of customer support, where your mission is to provide exceptional service to users engaging in website live chat. With a commitment to superior customer service, you?ll be the first point of contact, addressing incoming chats and swiftly resolving issues.Responsibilities:Utilize strong... customer service skills to deliver effective chat support, including:Active listening to understand the customer?s situation accurately.Demonstrating empathy and a sense of urgency to resolve issues.Maintaining accurate and detailed documentation at the client, problem, and incident levels.Skillfully resolving conflicts.Details:Rate: $35 per hourRequirements:Access to a laptop, phone, or tablet.Reliable internet connection.Basic English writing skills.Skills/Background Needed:This role is perfect for beginners in the live chat field.Full training is provided, making prior paid live chat experience unnecessary.Location: This position offers remote work opportunities online, with a preference for candidates residing in the United States.Chat support agents are currently in high demand worldwide. If you?re eager to start immediately and embark on a fulfilling customer service journey, we encourage you to apply today. Join us in delivering exceptional support to users and making a positive impact
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