In-Flight Customer Service Representative

Job Summary

We are seeking an enthusiastic and dedicated In-Flight Customer Service Representative to join our team at Delta Airlines. This is a full-time position with a competitive salary starting at $45,000 per year. The working hours will vary depending on flight schedules, and you can expect to work in a dynamic, fast-paced environment. Located in [City, State], we offer a range of benefits including Health and Dental Insurance, Paid Training, Paid Vacations, and a 401(k) plan.

Job Description

As an In-Flight Customer Service Representative at Delta Airlines, you will play a crucial role in ensuring a positive travel experience for our passengers. You will be responsible for assisting customers during their flight, addressing inquiries, and resolving any issues that may arise. Your goal will be to create a welcoming and safe environment onboard.

Requirements

– High school diploma or equivalent; college degree preferred.

– Exceptional communication and interpersonal skills.

– Strong problem-solving abilities and the capacity to work under pressure.

– Ability to work flexible hours, including weekends and holidays.

– Must be able to pass a background check and drug screening.

Responsibilities

– Greet passengers and assist with boarding procedures.

– Provide information regarding flight schedules, services, and amenities.

– Serve meals and beverages according to Delta Airlines standards.

– Address passenger concerns and resolve any in-flight issues.

– Ensure compliance with safety regulations and protocols.

– Maintain a clean and organized cabin environment.

Benefits

– Competitive salary with potential for growth.

– Comprehensive Health and Dental Insurance.

– Paid Training and development opportunities.

– Paid Vacations and holidays.

– 401(k) retirement plan with company match.

– Travel benefits including discounted flights for employees and their families.

Educational Qualifications

– Minimum of a high school diploma or GED; a degree in hospitality or related field is a plus.

Experience

– Previous experience in customer service or hospitality is preferred but not required.

Company Overview

Delta Airlines is a leading global airline that prides itself on providing exceptional customer service and a safe flying experience. With a commitment to innovation and excellence, Delta has consistently ranked among the top airlines in the industry. Join our team and be a part of a company that values its employees and strives to exceed customer expectations.

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