[Remote] Operations Coordinator - Remote in IL Only - 3rd shift

Note: The job is a remote job and is open to candidates in USA. DeSpir Logistics is a logistics network that specializes in the safe transport of high-value assets. The In-Transit Security Specialist is responsible for ensuring the safety and integrity of shipments, applying security protocols, and providing timely updates to customers. Responsibilities • Protects the integrity of cargo being shipped by rigorously applying DeSpir’s In-Transit Security Processes • Follows DeSpir’s processes of mitigating risk in real time and provides timely contextually aware updates to our customers • Proactively creates solutions to process breakdowns as they occur while communicating updates to the customer • Communicates and coordinates with all members of the DeSpir team to ensure the integrity of shipments • Carries out all necessary data entry and confirmation of key milestones of the In Transit Security process in EyeOnIt. (Scripts, arrival, departure, PODs, etc.) while utilizing Mcleod and other systems • Monitors In Transit Security shipments through multiple systems to ensure quick response to customer requests • Assures that all paperwork including, but not limited to temperature reports, pictures, and POD are uploaded to the load in EyeOnIt and are sent to the customer for billing • Risk management driven with an extensive focus on risk management best practices and protocols • Handling escalations of suspicious activity regarding customer freight • Responsible for updating customer portals based on customer requirements Skills • Two plus years in security and compliance background and/or customer service • Three years logistics experience • Ability to multitask under pressure • Advanced knowledge of supply chain industry, including regulations and customer requirements • Clear and confident communication both verbal and written • Extreme detail-orientation • Experience with conflict resolution • Demonstrates emotional intelligence • Working knowledge of Microsoft Office and Teams • Analytical approach to problem solving • Personality: Self-confident, self-motivated, extroverted, flexible and able to work independently in a team-oriented environment. • Ability to understand and communicate drivers’ temperature requirements, mileage, and hours of service during transit • Demonstrates company’s core values: Conscientious, Creative, Determined, Accountable, Willing to Help, and Vulnerable. • Must reside in IL • College degree in supply chain • Knowledge of TSA and GDP practices Benefits • Recognition programs using Awardco • Free lunch Fridays • All day healthy snacks and drinks • In-office golf launch monitor-simulator • Medical, dental, vision, and FSA plans • 401k contribution at 3% • Company paid Life Insurance/AD&D and Short-Term Disability • Voluntary Life Insurance options • Paid Time Off (PTO) • Paid Parental Leave • Paid Bereavement Time Off • Free onsite fitness center • Onsite restaurant Company Overview • Specialty 3PL Transportation Services Provider DeSpir Logistics is a networked 3PL transportation services provider for lifesaving and business-critical cargo. It was founded in 2014, and is headquartered in Lisle, Illinois, USA, with a workforce of 51-200 employees. Its website is https://despirlogistics.com.