Salesforce Project Manager/Scrum Master - Remote
About the position Responsibilities • Lead the successful implementation of large-scale, enterprise Salesforce projects through effective scope, timeline, and budget management • Understand the full end-to-end delivery life cycle, from vision/strategy, and user experience design through development and release • Oversee a select set of project and program portfolios, ensuring alignment with EPAM's delivery methodology • Develop, maintain, and manage detailed project plans, RAID logs, and critical path items for all assigned initiatives • Allocate, assign, and optimize onshore and offshore resources across programs and projects • Identify, analyze, prioritize, mitigate, and communicate project risks and issues • Drive steering committee meetings with key stakeholders to help make key decisions • Use a variety of delivery management tools to manage sprint progress, reviews, retrospectives, resource capacity, and level of effort • Lead, mentor, and manage implementation teams across various locations and workstreams • Foster a collaborative and results-driven team culture while facilitating communication and resolving conflict • Track utilization of project resources and manage this against the resource allocation and budget • Build and maintain strong relationships with stakeholders across various levels and groups for both the client and EPAM Requirements • Hands-on experience working in an external client consulting background for at least 4 years • Proficiency in project management and delivery of agile, waterfall, or predictive agile software development methodology, preferably with Salesforce for 3 or more years • Scrum Master certification preferred • Proven experience in strategic large enterprise Salesforce implementations, for at least 3 years • Effective management of C-level client stakeholders as well as client escalations • Ability to creatively problem-solve while assessing risks and issues • Detail-oriented and able to work in a fast-paced environment • Strong communication (written and oral), presentation, interpersonal, and relationship-building skills • Experience with collaborating with offshore teams • Expert in estimation/sizing and SOW/Change Order contracting • Willingness to travel up to 50%, depending on location and assigned teams Benefits • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) • Short-Term and Long-Term Disability (Company Provided) • Life and AD&D Insurance (Company Provided) • Employee Assistance Program • Unlimited access to LinkedIn learning solutions • Matched 401(k) Retirement Savings Plan • Paid Time Off - the employee will be eligible to accrue 15-25 paid days • Paid Holidays - nine (9) total per year • Legal Plan and Identity Theft Protection • Accident Insurance • Employee Discounts • Pet Insurance • Employee Stock Purchase Program • Participation in the discretionary annual bonus program • Participation in the discretionary Long-Term Incentive (LTI) Program