$23/hr. REMOTE Medical Call Center Manager

Remote, USA Full-time Posted 05-09-2024 00:00

Description !!HIRING NOW FOR OCTOBER START DATE!! Lead, Inspire, and Drive Success! We?re seeking a dynamic Call Center Manager to oversee operations, motivate teams, and ensure top-notch customer experiences. If you?re a results-driven leader ready to make an impact, this is the opportunity!! !!APPLY TODAY!!

Position Details: REMOTE Medical Call Center Manager...

Pay: $23/hr.

Training & After Training Schedule: 8/hr. Shift M-F between the hours od 8am-9pm EST.
? All Equipment Will Be Shipped To Your Home***

Job Details
? Assist the Call Center Supervisor with driving performance metrics for all team members
? Manage daily attendance for the team
? Handle escalated customer issues and provide effective resolutions.
? At times may lead morning huddles and shift end huddles
? Analyze advanced metrics on agents daily stats
? Manage weekly reports on team and agent level performance

Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS CALL CENTER LEADERSHIP EXPERIENCE ? Previous experience as a team leader in a Call Center or similar role. ? Excellent leadership and communication skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in call center software and CRM systems.

For Immediate Consideration

Please email an up-to-date resume to [email protected] and mention

'CC Lead' in the email subject line.

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$23/hr. REMOTE Medical Call Center Manager

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