Healthcare Customer Service Coordinator (Remote)

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
? Salary up to $22.40 per hour
? Opportunity for professional growth and advancement within the organization
? 100% remote work flexibility, welcoming applicants from out of state
? Comprehensive benefits package including generous leave, health plans, and retirement contributions
? Engaging and supportive work environment focused on enhancing patient experience
? Chance to work with a leading multi-specialty physician group practice

What To Expect (Job Responsibilities)
? Handle and resolve up to 60 calls daily in a fast-paced call center environment
? Communicate directly with patients, affiliate partners, payers, and healthcare providers
? Collect payments and provide guidance on payment options for outstanding balances
? Update patient accounts with new or corrected information and request itemized statements
? Explain medical bills and clarify patient financial responsibilities, including deductibles and copays

What Is Required (Qualifications)
? High school diploma or equivalent
? Minimum of 2 years of healthcare experience, with a preference for 2 years in medical billing and direct patient contact in a call center
? Technical proficiency in relevant systems and software
? Advanced verbal and written communication skills
? Strong interpersonal skills and professional maturity with sound judgment

How To Stand Out (Preferred Qualifications)
? Bilingual proficiency in both English and Spanish
? Experience with insurance billing and medical terminology

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