3rd Shift Remote Call Center Customer Service Representative

Employer Industry: Customer Service

Why consider this job opportunity...
• Competitive hourly wages
• Comprehensive training program to ensure success
• Supportive team environment
• Employee benefits package including 401k Plan, vacation, holidays, and more
• Opportunity to work remotely from specified states
• Flexible schedule available for 3rd shift work

What to Expect (Job Responsibilities):
• Provide exceptional customer support and assistance to callers
• Ensure customer satisfaction throughout the interaction
• Manage multiple applications efficiently using dual monitors
• Collaborate with team members to resolve customer inquiries
• Maintain a professional demeanor while handling customer calls

What is Required (Qualifications):
• Must reside in Florida, Indiana, North Carolina, Ohio, or South Carolina
• High school diploma or equivalent
• Previous call center customer service experience
• Excellent verbal and written communication skills
• Strong problem-solving abilities and customer-centric mindset

How to Stand Out (Preferred Qualifications):
• Experience working in a fast-paced call center environment
• Familiarity with remote work technologies and setups
• Proficient in using computers with Windows 10/11 Pro
• Knowledge of customer service best practices
• Ability to adapt quickly to changing situations

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At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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