Remote Customer Service Representative (Needs to be local to NE OH)
Remote Customer Service Representative (Must be local to NE OH)
Pay: $19/hourly
Length: 3+ months...
Location: Remote with 1-2 weeks of onsite training
Schedule: Second shift, M-F, 12-8pm
Staffing Solutions Enterprises is looking for a remote call center representative to assist a local, not-for-profit organization! In this role, you will answer inbound calls regarding public services, social services, and health agencies in near Cleveland.
Why Work Here?
? Opportunity to work for a non-profit organization.
? Chance to help others in need.
? Great team environment!
? Ability to work from home.
Essential Job Functions/Key Accountabilities:
? Uses exceptional customer service techniques for handling inbound calls, emails, live, chat etc. to assess needs, and provide information about local resources available.
? Responds in a professional, nonjudgmental manner when interacting with all populations.
? Implements customer service techniques for handling calls and de-escalating situations.
? Implements established processes for understanding individual needs, build an action plan, and follow up with caller once the action plan is put in place.
? Maintains knowledge of non-profit resources, and participates in team meetings, and completes reading, training, and other assignments.
? Wired internet connection.
Requirements: ? Must be detail oriented. ? Good listening skills ? Must be able to multitask. ? Must be calm and not escalate the caller. ? Must be patient. ? Ability to adapt to callers from various backgrounds.
If you are looking for an opportunity to make a difference in someone?s life, please apply!
#ZR
Similar Remote Jobs
Remote Customer Service Representative (Needs to be local to NE OH)
Posted on: 22-09-2024 00:00
Remote Product Reviewer ? QA Tester (Beginner Level / No Experience)
Posted on: 22-09-2024 00:00
CDL-A Truck Driver HOME WEEKLY and HIGH MINIMUMS - HIRING IMMEDIATELY!
Posted on: 22-09-2024 00:00
Part Time Evening Data Entry Jobs from Home - Remote Position
Posted on: 22-09-2024 00:00
(Online Remote Jobs) Southwest Airlines Call Center Rep - Hiring Now
Posted on: 22-09-2024 00:00
(US-Based Remote Job) Southwest Airlines Entry Level Remote Customer Service Jobs
Posted on: 22-09-2024 00:00
CDL-A Drivers: Average $92,000 year, Home Weekly, Dedicated, No Touch Freight
Posted on: 22-09-2024 00:00
Amazon Product Testers (Work from Home) ? The EliteJob In UAE
Posted on: 22-09-2024 00:00
[part Time Remote Jobs] Netflix Data Entry Jobs 26/Hr (Remote, Online)
Posted on: 22-09-2024 00:00
Part-Time Online Typing Jobs for Mobile Users - No Experience Needed
Posted on: 22-09-2024 00:00
Customer Care Agent (Remote In CA, CO, TX)
Posted on: 05-11-2024 03:45
Director of Systems Design Engineering
Posted on: 19-08-2024 00:00
Doordash Online Remote Jobs $25/Hour
Posted on: 22-07-2024 03:03
(Remote Jobs No Experience) Fedex Data Entry Jobs ? WFH
Posted on: 18-09-2024 00:00
Procurement Manager (Verizon OR AT&T)
Posted on: 22-09-2024 00:00
Amazon PPC Specialist
Posted on: 06-02-2025 00:00
Southwest Airlines Remote Jobs - Work From Home
Posted on: 01-07-2024 16:52
Remote Sales Jobs: Earn While Working from Home
Posted on: 17-12-2024 18:02
Transplant Clinical Claims Review TCR RN - Remote
Posted on: 30-12-2024 06:51
Virtual Medical Scribe | Emergency Department | Day & Night Shifts | Monday-Sunday | Central Standard Time
Posted on: 13-12-2024 17:48