Analyst, Smart Offers

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands, with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.
How will you make an impact in this role?
We are looking for an Analyst to help grow Amex's Smart Offers Partnerships (SOP) platform - a data sharing program that enables third-party loyalty programs to issue rewards based on American Express Card purchases. As a revenue driving program, this position will lead execution for new platform and partner growth opportunities while also owning SOP business operation functions including compliance reviews.
Key Responsibilities
? Assist with contract negotiations, navigating partner requests, and gaining alignment with key business partners.
? Monitor and evaluate platform's performance metrics to guide program strategy.
? Lead internal and external communications to advise, collect and submit required information for Amex compliance and oversight procedures.
? Coordinate across teams to craft, deliver and track Smart Offers associated invoices.
? Guide program strategy by conducting qualitative and quantitative market research.
Preferred Qualifications
? Strong project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project momentum.
? Ability to build relationships, both internally and externally, that efficiently identify and deliver on mutual goals.
? Experience identifying inefficiencies and growth opportunities and recommendations for change.
? Passion for payments innovation and new digital trends.
? Proficient in Microsoft Excel queries, formulas, and data manipulation.
? Strong communication and analytical background.
? 1-2 years of relevant experience in a marketing or strategy team.
? Experience in partner management a plus.
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
? Competitive base salaries
? Bonus incentives
? 6% Company Match on retirement savings plan
? Free financial coaching and financial well-being support
? Comprehensive medical, dental, vision, life insurance, and disability benefits
? Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
? 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
? Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
? Free and confidential counseling support through our Healthy Minds program
? Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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