Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 17-02-2025 05:59
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 17-02-2025 05:59
(Remote Part Time Jobs) Data Entry Clerk ? $1400 weekly
Posted on: 17-02-2025 05:59
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 17-02-2025 05:59
Toyota Remote Part-Time Data Entry Jobs - Entry Level Jobs
Posted on: 17-02-2025 05:59
Remote Coaching & Leadership Development Role - Flexible & Rewarding
Posted on: 17-02-2025 05:59
UPS Remote Jobs (Data Entry) $25/Per Hour ? Entry Level
Posted on: 17-02-2025 05:59
Data Entry Specialist - Work remote worldwide, no experience needed.
Posted on: 17-02-2025 05:59
Pt-Ft Data Entry Clerk - Remote at One Step Up
Posted on: 17-02-2025 05:59
Mail Data Processor ? The Kelly Companies ? Cheverly, MD
Posted on: 17-02-2025 05:59
Senior Talent Development Specialist
Posted on: 07-09-2024 00:00
Remote Part-Time Bookkeeper (This is a U.S.-based, W2 Employee...
Posted on: 16-07-2024 18:44
Customer Service (remote work )
Posted on: 21-02-2025 00:00
Forklift Operator ? Stand Up 2nd
Posted on: 31-01-2025 09:59
Disney Entertainment & ESPN Technology is hiring: Media Streaming Engineer in Sa
Posted on: 02-02-2025 00:00
(Online Remote) Amazon Data Entry Jobs ? Hiring Now
Posted on: 12-09-2024 00:00
Remote Member/Customer Services Advocate STARTING PAY $20 per...
Posted on: 16-07-2024 19:00
[ReMoTe] American Express Remote Jobs
Posted on: 23-01-2025 00:00
Live chat support agent- REMOTE PT/FT
Posted on: 02-02-2025 00:00
Online Marketing Client Manager
Posted on: 16-11-2024 00:00