Call Center Executive – Start Today

Call Center Executive – Start Today

Job Summary

Type: Full-Time

Salary: $16-$20 per hour

Working Hours: 40 hours per week

Company: T-Mobile

Location: California

Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, 401(k), Employee Discounts

Job Description

T-Mobile is seeking motivated and enthusiastic individuals to join our team as Call Center Executives. If you excel in providing outstanding customer service and enjoy resolving customer queries efficiently, this is the perfect opportunity for you. As a Call Center Executive, you will be the first point of contact for our customers, providing them with the assistance they need.

Responsibilities

– Handle inbound and outbound calls from customers

– Assist customers with their inquiries, complaints, or support requests

– Provide product and service information to customers

– Resolve customer issues in a timely and efficient manner

– Document all call information according to standard operating procedures

– Follow up on customer calls as necessary

– Maintain a high level of professionalism and quality service in all interactions

Requirements

– Strong communication and interpersonal skills

– Ability to multi-task, prioritize, and manage time effectively

– Basic computer skills and familiarity with CRM systems

– High school diploma or equivalent

– Prior customer service experience is a plus, but not required

Educational Qualifications

– High School Diploma or equivalent required

– Additional training or certifications in customer service is a plus

Experience

– Previous call center or customer service experience preferred, but not mandatory

– Training will be provided for candidates who demonstrate the right potential

Company Overview

T-Mobile is a leading telecommunications company dedicated to providing innovative and reliable communication services to millions of customers across the United States. Our commitment to customer satisfaction and our dynamic work environment make T-Mobile a great place to build your career. Join us and be part of a team that values excellence and offers ample opportunities for growth and development. If you are ready to make a meaningful impact and start your career today, apply now!

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