Call Center Operator (Part-Time) – Mission Viejo

Job Title: Part-Time Call Center Operator

Location: Mission Viejo, CA

Company: Comcast Corporation

Salary: $15.00 per hour

Working Hours: Under 4 hours a day

Benefits: Health and Dental Coverage, Paid Training, Paid Vacations

Job Summary:

Comcast Corporation is currently seeking a dedicated and customer-focused individual to join our team as a Part-Time Call Center Operator, working less than 4 hours daily. The successful candidate will enjoy a competitive salary of $15 per hour and comprehensive benefits including health, dental, paid training, and paid vacations.

Job Description:

The Call Center Operator will be responsible for answering and handling incoming calls, managing customer inquiries, and providing outstanding customer service. This role also involves managing customer accounts, troubleshooting, and resolving any issues they may be experiencing.

Responsibilities:

– Answering inbound calls and assisting customers with their inquiries

– Providing information about products and services

– Handling customer complaints and resolving issues

– Updating customer accounts and maintaining customer records

– Working closely with other team members to ensure a high level of customer satisfaction

Requirements:

– High school diploma or equivalent

– Previous experience in a call center or customer service role is preferred

– Excellent verbal communication and listening skills

– Strong problem-solving abilities

– Ability to work in a fast-paced environment

– Proficiency in using computers and related software

Educational Qualifications:

Candidates must have at least a high school diploma or equivalent. A degree in Communications, Business, or related field would be advantageous.

Experience:

While previous experience in a call center or customer service role is preferred, it is not a strict requirement. We value dedication, excellent customer service skills, and the ability to work well in a team more than direct experience.

Company Overview:

Comcast Corporation is a global leader in the telecommunications industry, providing services to millions of customers across the United States. We value our employees and offer a supportive and collaborative work environment where everyone has the opportunity to grow and succeed. If you are eager to begin a rewarding career in customer service, we would love to hear from you.

To apply for this position, please submit your resume and a brief cover letter explaining why you are a good fit for this role.

Comcast Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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