Call Center Representative - Remote Work - Must be Resident of Ohio

Incept is a NE Ohio Top Workplace looking to hire remote or in-house call center employees. Applicants MUST reside in Ohio. You will be trained on an initial program and then considered for transfer to a variety of programs all with a common goal: to provide exceptional customer service that strengthens the relationship at each touch point. This customer service representative role is phone based (both inbound and outbound).
Programs you may be considered for: (dependent on schedule, skill set and client need)
? Customer Service ? inbound/outbound calls assisting customers
? Order Processing- inbound calls from customers looking to place orders
? Blood Donor Recruitment ? Inbound/outbound calls & texts to schedule appointments for future blood donations and provide reminders
? Cross Selling ? Outbound calls to previous or current customers offering additional products of interest.
What We Offer:
We are dedicated to creating a positive environment that encourages individuals to work towards being the best version of themselves.
Incept offers a variety of benefits to help our employees achieve success both at work and in their personal lives:
? A great culture - Named a Top Workplace in NE Ohio 12 times
? Daily pay options - Have access to your money before payroll
? Flexible schedules - Ability to take time off for the things you value most
? SALT mining - Additional rewards for the hours you are already working
At-Home Work Requirements
To be considered for an at home position, applicants must demonstrate an appropriate technical aptitude and an ability to perform with minimal technical issues and/or downtime. Applicants will be responsible for providing a quiet workspace free of distractions, along with their own equipment meeting minimum standards that will be provided during the application process.
Job Type: Full-time
Pay: $12.00 per hour
Expected hours: 40 per week
Benefits:
? 401(k) matching
? Flexible schedule
? Health insurance
? Paid time off
Schedule:
? 8 hour shift
? Evening shift
? Every weekend
Application Question(s):
? Yes or No - Are you under the age of 18?
? Yes or No - Will you be living in the state of Ohio at the time of your employment?
? Yes or No - Have you previously worked for Incept?
? If you were referred by an existing Incept employee please provide that employee's name here.
? Yes or No - Do you have a Windows operating system? (Note: MACs and Chromebooks are NOT Windows based).
Education:
? High school or equivalent (Required)
Location:
? Ohio (Required)
Work Location: Remote

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