Chat Support Officer - Work from home

Job Description:

Starbucks is currently seeking a Chat Support Officer to work from home in the Denver, Colorado area. This part-time position at the Associate Level requires a minimum of 4 years of experience in customer service or a related field. The ideal candidate will be reliable, dedicated, and possess strong project management and critical thinking skills...

Responsibilities:
• Provide customer support through chat and email communication channels
• Respond to customer inquiries in a timely and professional manner
• Assist customers with order placements, product inquiries, and general troubleshooting
• Work closely with internal teams to ensure customer issues are resolved efficiently
• Maintain accurate records of customer interactions and feedback

Requirements:
• Minimum of 4 years of experience in customer service or a related field
• Strong written communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Proficiency in using chat support software and Microsoft Office applications
• High school diploma or equivalent required

Benefits:
• Training & professional development opportunities to enhance skills and knowledge
• Retirement plan options for long-term financial security
• Travel & spending expenses for work-related activities

Working Environment:
Our focus at Starbucks is on exceeding customer expectations and delivering delight with every interaction. As a Chat Support Officer, you will play a crucial role in maintaining our high standards of customer service and satisfaction.

Deadline to Apply:
Interested candidates should submit their applications by June 15, 2024.

Equal Opportunity Statement:
Starbucks is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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