Coca-Cola Part Time Customer Support Jobs (Remote) $27/Hour

Job Summary

Job Type: Part-Time

Salary: $27/Hour

Working Hours: Under 4 hours per day

Company: Coca-Cola

Flexible Schedule Opportunity: Yes

Remote Location: Yes

Benefits: Health, Dental, Paid Training, Paid Vacations, and more

Job Description

Are you looking for a flexible, part-time remote job that allows you to make a meaningful impact? Coca-Cola is looking for dedicated Part Time Customer Support Representatives to join our dynamic team. As a part-time customer support representative, you will be working remotely with a flexible schedule, providing top-notch service to our esteemed customers. This is a fantastic opportunity to work with a globally recognized brand and contribute to our mission of refreshing the world and making a difference. With a starting wage of $27 per hour, this position not only offers competitive pay but also a comprehensive benefits package including health, dental, paid training, and paid vacations.

Responsibilities

• Responding to customer queries via phone, email, and live chat in a timely manner.


• Providing accurate, valid, and complete information by using the right methods/tools.


• Handling customer complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution.


• Keeping records of customer interactions, processing customer accounts, and filing documents.


• Following communication procedures, guidelines, and policies.


• Going the extra mile to engage customers and ensure customer satisfaction.


• Collaborating with the team and providing feedback to improve customer service processes.

Requirements

• Proven customer support experience or experience as a Client Service Representative.


• Strong phone contact handling skills and active listening.


• Familiarity with CRM systems and practices.


• Customer orientation and ability to adapt/respond to different types of characters.


• Excellent communication and presentation skills.


• Ability to multitask, prioritize, and manage time effectively.


• High school diploma or equivalent; college degree preferred.

Educational Qualifications

• High school diploma or equivalent required.


• College degree in Communications, Business, or related field preferred.

Experience

• Minimum of 1 year of customer service experience required.


• Experience with customer support software and CRM systems is a plus.

Benefits

• Competitive salary of $27 per hour.


• Flexible, remote working schedule.


• Health and Dental insurance.


• Paid training to ensure you are fully equipped to excel in your role.


• Paid vacations to allow you to recharge and rejuvenate.

Company Overview

Coca-Cola is a leader in the beverage industry, with a rich history and a commitment to innovation and sustainability. As a household name, we pride ourselves on refreshing the world, inspiring moments of optimism and happiness, and creating value and making a difference. We believe in fostering a diverse and inclusive work environment where all employees are valued and empowered to reach their full potential. Joining the Coca-Cola team means becoming part of a globally recognized brand that values collaboration, hard work, and dedication.

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