Collections Representative - REMOTE

Remote, USA Full-time Posted 22-08-2024 00:00

Currently hiring Collections Agents for our Work at Home position. Fully Remote with Full-Time hours.
Equipment Provided
...
PAY:
$14 - $15/HR + a monthly Bonus.
Paid Training at Home

Overview:
Inbound calls dealing with early/ late stage 3rd Party Collections. (Auto, Credit Card)

Responsibilities: ?Reviewing accounts on a daily basis and maintaining all work queue and desk assignments. ?Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection. ?Establishing borrower location and contact information via skip tracing if necessary. ?Establishing borrower?s ability and willingness to pay and identifying the appropriate repayment program/options available to them. ?Tracking and reporting all account information into computer through our collections system. ?Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner. ?Meeting or exceeding all daily, weekly, and monthly production goals. ?Understanding and following all federal and state laws with regards to collections policies and procedures. ?Passing annual required compliance testing. ?Performing other duties and special projects as assigned by management.

Requirements: ?This position requires excellent interpersonal skills and the ability to communicate clearly with consumers. ?You must also be detail oriented, organized, and able to multi-task. Previous experience in customer service, sales, call center, or collections preferred.

Schedule Requirements
Training - 3 weeks, Mon-Fri - 7am-4pm
Post Training - Monday through Friday schedules 3 days 8am to 5pm and 2 evenings 11am to 8pm.

Radius Global Solutions, LLC is an Equal Opportunity Employer

Equal Opportunity Employer/Veteran/Disabled

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Health insurance
? Paid time off
? Referral program
? Vision insurance

Shift:
? 8 hour shift
? Day shift
? Evening shift

Education:
? High school or equivalent (Required)

Experience:
? Call Center: 1 year (Preferred)
? Collections: 1 year (Required)

Work Location: Remote

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