CSR - Customer Service Representative

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. This position requires strong computer skills and the ability to manage data entry tasks efficiently.

Responsibilities
? Respond promptly to customer inquiries via phone, email, or chat.
? Provide accurate information regarding products and services.
? Maintain detailed records of customer interactions and transactions.
? Analyze customer feedback to identify areas for improvement.
? Collaborate with team members to enhance service delivery.
? Utilize office software for data entry and record management.
? Ensure compliance with company policies and procedures.

Skills
? Excellent verbal and written communication skills in English; multilingual or bilingual abilities are a plus.
? Proficient in computer usage, including office software applications.
? Strong typing skills with attention to detail for accurate data entry.
? Ability to analyze customer needs and provide tailored solutions.
? Previous experience in customer service is preferred but not required.
? A positive attitude with a commitment to providing outstanding service.

Join us in creating memorable experiences for our customers while developing your skills in a supportive environment!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:
? 401(k)
? Flexible schedule
? Health insurance
? Paid time off

Shift:
? Split shift

Ability to Commute:
? Venice, FL 34285 (Preferred)

Ability to Relocate:
? Venice, FL 34285: Relocate before starting work (Preferred)

Work Location: In person

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