Customer Chat Specialist-WFH/REMOTE

Remote, USA Full-time Posted 08-11-2024 05:09

We are looking for an additional Customer Chat Specialist to support our growing customer base. If you have a strong work ethic, a do whatever it takes attitude, and can thrive in a family work environment this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees opinions and contributions!

Responsibilities...
? Answer inbound phone calls and respond to email inquiries
? Perform outbound calls with existing customers
? Create service tickets and schedule appointments accurately
? Review customer account information.

Qualifications
? Strong English verbal and written communication skills
? Attention to detail and accuracy a must
? Excellent email handling skills
? Strong customer service focus with the ability to empathize as well as prioritize customers' needs
? Must be able to multi-task
? Solid sales acumen
? Minimum typing skills of 30 words per minute
? Determination to succeed
? Personal accountability is a necessity
? Contact Center background preferred
? Bilingual (Spanish) is a plus

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Customer Chat Specialist-WFH/REMOTE

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