Customer Counter Specialist

Customer Counter Specialist

Job Summary...

Become a vital member of our team and develop your career as an Customer Counter Specialist at NAPA. No matter whether you are seeking to explore new career pathways or a love for the automotive industry, this opportunity presents you with a chance to contribute your automotive parts knowledge and collaborate technology to support our fleet customers.

Job Duties and Responsibilities: ? Fleet customers may require specialized lifting equipment such as cranes or hoists for heavy-duty operations. (Source: Heavy Duty Trucking). ? Apply your automotive parts know-how to support your peers and deliver exceptional customer service. ? Enhance customer satisfaction by constantly liaising with management and technicians to ensure that their needs are met. ? Focus on meeting customer requirements and display enthusiasm and high energy at work. ? Obtain accurate information and obtain genuine components, swiftly informing clients of their current availability.

Qualifications and Experience:
? Valid Driver?s License.
? Experience in a parts store or automotive industry is a plus, with a willingness to grasp new concepts.
? One of the prerequisites for this job opening is a certification of High School Diploma or GED, and additional educational background in technical or trade schools can improve the likelihood of being selected.
? Astute at expressing ideas and thoughts comprehensively in both written and spoken forms.
? Showing the aptitude to function proficiently in a retail context, including the unique surroundings of an airport.
? Aspirants with experience or passion for the automotive industry, heavy machinery, or similar areas are more likely to succeed.
? Understanding cataloging, sourcing, and inventory management systems can be of great advantage.
? ASE Certifications are esteemed credentials that enhance a technician?s credibility and expertise in the eyes of employers and customers.

Advantages of the Opening:
? Competitive Pay.
? Our expansive benefits package offers top-notch medical, dental, and vision coverage, generous 401K matching contributions, paid holidays and vacation, a NAPA discount, tuition reimbursement, and an array of additional perks.
? Our dynamic organization offers a variety of paths for career advancement, ensuring that our employees have the opportunity to achieve their career goals.
? Constant Training and Development: Unbroken access to learning and development opportunities with the aid of several managers and your team.

Salary package reflecting your expertise and qualifications.

About Company:

Experience our difference at NAPA, where we prioritize client satisfaction and creating a culture of excellence. Our core values of innovation and quality customer support are what make us stand out from the rest of the automotive companies. Our work environment fosters growth and learning opportunities, and provides a challenging but engaging atmosphere that changes every day. Be a part of a community that shapes the future of the automotive industry at NAPA

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