Customer Service (Remote)

Employer Industry: Customer Service

Why Consider This Job Opportunity...
? Upward mobility into management positions
? Flexible hours and remote work options available
? Health insurance with dental and vision coverage
? Excellent retirement plan
? Opportunity to meet and exceed personal and team target goals

What To Expect (Job Responsibilities)
? Provide excellent customer care and focus to assess and address customer needs
? Manage incoming calls, emails, chats, and interactive voice response systems
? Follow all customer service procedures and policies
? Record and organize customer interactions and account changes
? Up-sell products when needed and schedule call backs to resolve customer needs

What Is Required (Qualifications)
? Previous experience in customer support, client services, sales, or related field
? Excellent communication skills over the phone and other platforms
? Basic computer skills and multitasking abilities
? Strong time management and prioritization skills
? Customer-focused for positive customer experience and issue resolution

How To Stand Out (Preferred Qualifications)
? 0-2 years of experience in customer service or related field

#CustomerService #RemoteWork #UpwardMobility #HealthInsurance #RetirementPlan

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