Customer Service Representative

Remote, USA Full-time Posted 11-08-2024 00:00

This Customer Service Rep is expected to provide our clients and customers with excellent and professional customer care.
? Greet customers warmly and ascertain the reason they are calling.
? Scheduling and Confirming Appointments...
? Resolve customer complaints via phone or email and chats
? Assist with placement of vacation reservation requests.
? Advise on company information.
? Answer questions about terms and regulations
? Utilize computer technology to handle high call volumes.
? Data Entry to open or close call records.
? Compile reports on overall customer satisfaction.
? Work with customer service manager to ensure proper customer service is being delivered.

Qualifications/Skills:

Computer Skills

Phone Listening Skills

Multitasking

Job Types: Full-time, Part-time

Pay: $19.00 - $28.49 per hour

Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Parental leave
? Professional development assistance
? Vision insurance
? Work from home

Shift:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Morning shift
? Rotating shift
? Split shift

Education:
? High school or equivalent (Required)

Experience:
? Customer service: 1 year (Preferred)

Work Location: Remote

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Customer Service Representative

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