Customer Service Representative II

Remote, USA Full-time Posted 20-11-2024 13:46

Description:
? Serve as a key contact for clients and consumers
? Handle inquiries, ensuring timely and accurate service delivery
? Actively support company-wide efforts to maintain customer satisfaction
? Maintain detailed documentation of all interactions
? Proactively identify and resolve client and candidate issues
? Provide ongoing client service at the highest level
? Work closely with cross-functional teams to enhance service delivery
? Participate in special projects or initiatives as assigned

Requirements: ? High school diploma or equivalent ? Minimum of 2-3 years in a customer service role ? Exceptional verbal and written communication skills ? Proficiency in both English and Spanish is highly desirable ? Proficiency in CRM software and Microsoft Office ? Typing minimum 45 WPM ? Familiarity with industry compliance standards is a plus ? Ability to handle multiple tasks and responsibilities simultaneously ? High level of accuracy in documentation and data entry ? Excellent problem-solving skills and empathy

Benefits:
? Competitive pay
? Robust benefits package
? Opportunities for career advancement
? Collaborative and team-oriented culture
? Monthly appreciation events
? Continuing education and training resources

Apply Job!

Apply for the Job

Amazon Online Jobs Work From Home No Experience No Experience Needed: Virtual Chat Support Role: Earn $25-$35 per Hour Working Remotely - Remote Job Central

Posted on: 16-01-2025 19:17

Discover Online Job Opportunities | $25-$35/hr | Ideal for Beginners

Posted on: 20-08-2024 00:00

Customer Service Representative II

Similar Remote Jobs