Customers service representative (remote
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative... Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support
Similar Remote Jobs
Customers service representative (remote
Posted on: 13-09-2024 00:00
Call Center Representative (Remote)
Posted on: 13-09-2024 00:00
REMOTE Call Center Representative
Posted on: 13-09-2024 00:00
Basic Data Entry Jobs
Posted on: 13-09-2024 00:00
Verizon Wireless Order Entry
Posted on: 13-09-2024 00:00
Amazon Product Review Specialists
Posted on: 13-09-2024 00:00
Senior User Experience Designer
Posted on: 13-09-2024 00:00
New Business Development Manager
Posted on: 13-09-2024 00:00
Remote Customer Service Representative
Posted on: 13-09-2024 00:00
Remote Customer Service Agent
Posted on: 13-09-2024 00:00
Senior Technical Project Manager - Operational Design & Service Enablement
Posted on: 30-12-2024 06:51
Sales Data Consultant (REMOTE)
Posted on: 16-01-2025 19:15
Best Buy Content Moderator Job (Remote) $370/Day
Posted on: 16-07-2024 19:03
Process Improvement Manager
Posted on: 31-07-2024 19:12
Delta Remote Jobs (Data Entry) Work From Home - Join Today
Posted on: 06-10-2024 00:00
Customer service remote
Posted on: 13-08-2024 00:00
Remote Text Chat Operator (No Experience)
Posted on: 15-09-2024 00:00
Virtual Customer Care Specialist
Posted on: 31-01-2025 10:03
Remote Security Engineer at CrowdStrike | WFH
Posted on: 20-01-2025 06:20
Senior Analyst- Global Investment Capabilities
Posted on: 10-10-2024 00:00