Data Entry Clerk| Help Desk [Work At Home]

Remote, USA Full-time Posted 22-09-2024 00:00

Data Entry Clerk | Help Desk [Work At Home]

Job Summary...

American Express is seeking a motivated and detail-oriented Data Entry Clerk to join our Help Desk team. This is a remote, part-time position with flexible working hours, averaging under 4 hours a day. The role offers a competitive salary of $15-$20 per hour based on experience. Enjoy a flexible schedule while working from the comfort of your home, along with benefits such as health and dental insurance, paid training, and paid vacations.

Job Description

As a Data Entry Clerk on our Help Desk team, you will be responsible for managing and inputting data meticulously while providing exceptional customer support. Your role will involve handling a variety of tasks including data input, managing records, resolving customer inquiries, and ensuring the accuracy of information. This role requires a high level of attention to detail, strong organizational skills, and the ability to work independently.

American Express values its employees and offers a supportive and collaborative work environment. This remote position is ideal for individuals seeking a flexible work schedule and the opportunity to gain experience with a leading financial services company.

Requirements
? High school diploma or equivalent
? Previous experience in data entry or customer service preferred
? Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
? Excellent typing speed and accuracy
? Strong attention to detail
? Excellent verbal and written communication skills
? Ability to work independently and manage time effectively

Responsibilities
? Accurately input data into relevant databases and systems
? Respond to customer inquiries via email and phone
? Maintain and update customer records
? Perform regular data quality checks and audits
? Assist in troubleshooting customer issues
? Collaborate with team members to ensure data accuracy and integrity
? Follow company policies and procedures for data handling and customer support

Benefits
? Health and Dental Insurance
? Paid Training
? Paid Vacations
? Flexible Schedule
? Opportunities for growth and advancement

Educational Qualifications
? High school diploma or equivalent required
? Associate?s degree or higher preferred, but not mandatory

Experience
? 1-2 years of experience in data entry or a related field preferred
? Previous customer service experience is a plus

Company Overview

American Express is a globally renowned financial services company dedicated to providing exceptional customer service and innovative solutions. We pride ourselves on fostering a diverse and inclusive work environment where employees are encouraged to grow both professionally and personally. As part of our Help Desk team, you will play a crucial role in maintaining our high standards of service and support.

Join American Express and take the next step in your career with a company that values talent, dedication, and the pursuit of excellence.

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