Food Production Supervisor

Wendy's is hiring for Food Production Supervisor

Acting as a pivotal member of staff at Wendy's, the Food Production Supervisor is responsible for overseeing the restaurant's activities during their shifts. By offering direction, fostering a culture of exceptional customer service, and ensuring compliance with operating procedures, the supervisor will play a crucial role in the establishment's success. If you're a natural leader looking for growth in the fast-food industry, this job may be ideal for you.

Key Responsibilities: ? Team Leadership: Provide guidance and direction to ensure that team members comply with organisational policies and procedures, as well as operate with a high level of professionalism. Examine team output and address performance gaps to maintain high standards. ? Operational Management: Ensure that daily operations are smoothly conducted during the assigned shifts, including commencing and finishing procedures, food preparation, and meeting customers' needs. ? Customer Service: Produce excellent service to all customers by offering friendly, effective, and timely assistance. Professionally address customer complaints and issues in a prompt manner. ? Staff Training: Support the training of new hires and the continual growth of the present workforce. Ensure that the entire staff is knowledgeable about the company's menu offerings, policies, and regulations related to health and safety. ? Quality Control: As an employee at Wendy's, it is your responsibility to ensure that all food products are safe for consumption as well as live up to the chain's quality standards. ? Cash Handling: Supervise the procedures related to the cash register, such as reconciling till counts, facilitating transactions, and aiding in bank deposits. Maintain a level of accuracy and security in all cash handling operations. ? Inventory Management: You can aid the inventory control process by strategically monitoring stock levels, ordering timely replenishments, and conducting regular inventory assessments. This ensures that all supplies and ingredients are available for smooth operation. ? Safety and Cleanliness: Create a secure and sterile environment in the restaurant, taking all the right health and safety precautions. Ensure that the premises are well-organized and free from hazards, providing a safe and clean space for staff and customers. ? Problem-Solving: As a problem-solver, you must resolve any irregularities that may arise while ensuring a seamless running of the restaurant operations. ? Reporting: It is the responsibility of the assistant to provide regular reports to the management team, covering the performance of each shift. Notably, the assistant should participate in devising techniques aimed at improving business operations and satisfying customers.

Qualifications:

Education: The preferred educational requirement is a high school diploma or its equivalent.

Experience: Preference is given to individuals who have previously served in a leadership or supervisory capacity in the fast-food or restaurant business.

Skills:
? Developing leadership and interpersonal skills requires patience, practice, and embracing feedback to continue growing as an effective leader.
? Excellent communication abilities.
? Possessing the ability to work swiftly in a fast-paced environment and handling multiple tasks simultaneously.
? The ability to identify, analyze, and resolve issues is a valuable competency that is highly sought after in many industries.
? Skilled and accurate cash handling and inventory management require individuals to have a solid command of mathematical principles.

Physical Requirements: The job requires candidates to have the capacity to stand for prolonged periods, lift up to 25 pounds, and perform tasks repeatedly.

Benefits:
? The potential for receiving bonuses enhances the already competitive hourly wage structure.
? Flexible scheduling.
? Uplifting your career graph with progression opportunities at Wendy's.
? As part of the employment package, staff members can take advantage of discounted meals during their breaks or after their shift.
? To improve their skill sets and promote growth within the organization, workers are given the opportunity to participate in paid training courses and professional development programs.
? You can select from various health, dental, and vision insurance options provided that you meet the eligibility requirements.
? The 401(k) retirement savings plan is only open to those who meet certain qualifications.

Equal Opportunity Employer: We value diversity and inclusivity at Wendy's, which is why we are committed to offering equal opportunities for employment to everyone. Our hiring process is free from any discrimination, making it a fair chance for all.

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