Full-Time Customer Service Executive – Apply Now – Laredo

Job Summary

Position: Full-Time Customer Service Executive

Location: Laredo, Texas

Company: Amazon

Salary: $15 – $20 per hour

Working Hours: 40 hours per week

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)

Job Description

Amazon is seeking a dedicated and customer-oriented Full-Time Customer Service Executive to join our dynamic team in Laredo, Texas. As a Customer Service Executive, you will play a crucial role in delivering excellent customer service and ensuring customer satisfaction. This position offers an exciting opportunity to work in a fast-paced environment where no two days are the same.

Requirements

– High school diploma or equivalent

– Strong communication and interpersonal skills

– Ability to work flexible shifts, including evenings, weekends, and holidays

– Proficiency in MS Office and basic computer skills

– A positive attitude and a passion for customer service

Responsibilities

– Handle inbound customer inquiries via phone, email, and chat

– Resolve customer complaints and provide appropriate solutions

– Process orders, returns, and exchanges

– Maintain accurate customer records

– Collaborate with other departments to ensure customer satisfaction

– Provide product information and guidance to customers

Benefits

– Comprehensive health and dental insurance

– Paid training programs

– Generous paid vacation and sick leave

– 401(k) retirement plan with company match

– Opportunities for career advancement

Educational Qualifications

– High school diploma or GED required

– College degree preferred but not mandatory

Experience

– Previous experience in customer service or a related field is preferred

– Experience with CRM software is a plus

Company Overview

Amazon is a global leader in e-commerce and technology solutions. With a commitment to innovation and customer satisfaction, Amazon offers a wide range of products and services to customers worldwide. We pride ourselves on fostering a diverse and inclusive workforce and are dedicated to providing our employees with opportunities for growth and development.

If you are passionate about helping others and looking for a rewarding career, apply now to join the Amazon team in Laredo, Texas!

Apply Job!