Helpdesk Executive – No Experience Needed

Job Summary

Job Type: Full-time

Salary: $15 per hour

Working Hours: 9 AM – 5 PM, Monday to Friday

Company: Amazon

Location: California

Benefits: Health, Dental, Paid Training, Paid Vacations

Job Description

Amazon is looking for a dedicated and customer-oriented Helpdesk Executive to join our team in California. This is a fantastic opportunity for individuals with no prior experience who are eager to jumpstart their careers in the IT and customer service field. We provide comprehensive training and support to ensure your success.

Responsibilities

– Respond to customer inquiries via phone, email, and chat

– Troubleshoot and resolve technical issues

– Escalate complex problems to higher-level support

– Maintain accurate records of customer interactions

– Provide excellent customer service and ensure customer satisfaction

Requirements

– High School Diploma or GED

– Strong communication skills

– Basic computer knowledge

– Ability to work in a fast-paced environment

– Willingness to learn and adapt

Educational Qualifications

– High School Diploma or equivalent

Experience

– No prior experience needed; comprehensive training provided

Benefits

– Health and Dental insurance

– Paid Training

– Paid Vacations

– Opportunities for career growth

– Friendly and supportive work environment

Company Overview

Amazon is one of the world?s largest and most well-known e-commerce and cloud computing companies. Committed to customer satisfaction and innovation, we provide numerous opportunities for career growth and development. Join our team and be part of a company that values its employees and strives for excellence in all that we do.

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