High Paying Customer Service Agent – $20/Hour – Wichita

High Paying Customer Service Agent – $20/Hour – Wichita

Job Summary

Amazon is seeking a motivated and customer-focused individual to join our team as a High Paying Customer Service Agent. This is a full-time position with a competitive pay rate of $20 per hour. The role is based in Wichita, Kansas and offers a range of benefits including health insurance, dental coverage, paid training, and paid vacations.

Description

As a Customer Service Agent at Amazon, you will be the first point of contact for our customers. Your role is to ensure that each customer experience is pleasant and satisfying. You will handle customer inquiries, resolve issues, and provide detailed information about our products and services. We are looking for someone who is enthusiastic, empathetic, and passionate about delivering excellent customer service.

Responsibilities

– Handle inbound and outbound customer calls and emails

– Resolve customer issues and complaints in a timely manner

– Provide detailed information about products and services

– Record customer interactions and maintain accurate records

– Collaborate with other team members to improve customer service processes

– Meet and exceed performance goals and targets

Requirements

– High school diploma or equivalent

– Excellent communication and interpersonal skills

– Ability to handle stressful situations calmly and effectively

– Proficiency in basic computer applications

– Must be able to work flexible hours, including weekends and holidays

Educational Qualifications

– High school diploma or equivalent required

Experience

– Previous customer service experience is preferred but not mandatory

– Experience with CRM software is a plus

Benefits

– Health Insurance

– Dental Coverage

– Paid Training

– Paid Vacations

– Employee Discounts

– Career Advancement Opportunities

Company Overview

Amazon is a global leader in e-commerce and technology services. We are committed to providing the best possible experience for our customers and employees. Our customer service team is a crucial part of our mission to make every interaction delightful and satisfactory. Join our dynamic team and play a significant role in driving customer satisfaction and loyalty.

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