Litigation Support Assistant (Remote)

Are you a driven professional with a passion for delivering exceptional customer service to legal professionals? Do you thrive in a fast-paced environment where initiative and resourcefulness are rewarded? We aren't kidding about fast paced! Legal Document Server (LDS), an innovator in litigation support services is seeking a dynamic and ambitious Litigation Support Assistant to join our growing team. Location Requirement: Applicants must reside in California. Who We?re Looking For: We want goal-oriented professionalswith a proactive mindset who can manage multiple priorities while maintaining exceptional attention to detail. ? Customer-Centric: A positive, can-do attitude with a focus on exceeding client expectations. ? Sense of Urgency: You don?t wait for opportunities; you create them and get things done efficiently. ? Team Player: Collaborative, dependable, and thrives in a team environment. ? Pride in Work: You take ownership of your responsibilities and deliver results that make an impact. If you?re ready to grow with us, we?d love to hear from you! Company Mission: To simplify all aspects of litigation support through innovative, customer-centric technology. Core Values: Providing best-in-class customer service and convenience. Responsibilities Include, But Are Not Limited To: ? Provide responsive, on-demand customer support via email and telephone. ? Review and submit client orders (litigation experience required). ? Coordinate and forward customer/vendor inquiries to respective departments (Concierge & Process Serving). ? Verify incoming orders for accuracy (e.g., Court Filing, Process Serving, Records Retrieval). ? Dispatch physical orders to vendors (training provided). ? Follow up with vendors and courts on existing orders. ? Create accurate Proofs of Service per California Civil Procedure. ? Check in with existing/prospective clients regarding new service offerings (opportunity for performance-based bonuses). Requirements: ? Must reside in California. ? Available to work Monday - Friday, 8:30 AM - 5:30 PM. ? At least 1 year of customer service experience via phone/email (required). ? At least 1 year of office/clerical experience (required). ? Experience with California Superior Court Filing/E-Filing and Process Serving (required). ? Knowledge of California Rules of Court, local rules, Civil Procedure, and Fee Schedules (preferred). ? Tech-savvy with case management software and online platforms. ? Associates or Bachelor?s degree (preferred, but not required). ? Highly motivated, organized, resourceful, and a problem-solver. What We Offer: ? 100% full-time remote position (workstation equipment provided). ? Performance-based year-end bonuses. ? 11 paid holidays annually. ? Monthly health insurance stipend ? Employer matched retirement stipend ? Opportunities for growth within a fast-paced and innovative environment. Ready to Join a Winning Team? Join Legal Document Server and become part of a team that values hard work, initiative, and exceptional service. Apply now to make a difference in the world of litigation support! Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits: ? Opportunities for advancement ? Paid sick time ? Paid time off ? Work from home Schedule: ? Day shift ? Monday to Friday Application Question(s): ? Do you reside in California? Education: ? Bachelor's (Preferred) Experience: ? court filing: 1 year (Required) ? process serving: 1 year (Required) Location: ? California (Required) Work Location: Remote