Live Chat Clerk (Entry Level) - Remote | WFH

Remote, USA Full-time Posted 03-08-2024 00:00

We are seeking a dedicated Remote Live Chat Clerk to join our team. As a Remote Live Chat Clerk, you will play a crucial role in delivering exceptional customer service and support through live chat interactions. This entry-level position offers a flexible remote work arrangement and the opportunity to grow with a dynamic team.

Benefits...

Competitive hourly compensation

Access to professional development and growth opportunities

Flexible remote work arrangement

Responsibilities

Engage with customers via live chat to address inquiries and concerns promptly and professionally

Utilize knowledge resources to provide accurate information and resolve issues effectively

Collaborate with remote teams to ensure seamless customer support experiences

Maintain detailed records of customer interactions and relevant information

Meet or exceed customer satisfaction and quality targets

Qualifications

Prior experience in customer service, administration, or IT preferred

Strong communication skills with a focus on clarity and empathy

Excellent problem-solving abilities and attention to detail

Ability to work both independently and collaboratively in a remote environment

High school diploma or equivalent; additional education in related fields is a plus

If you are motivated, customer-focused, and eager to grow in a supportive environment,

Employment Type: Full-Time

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