Looking for a US-based virtual receptionist or front desk ?

Remote, USA Full-time Posted 31-01-2025 10:02

Manage virtual front desk operations, including answering phone calls, responding to emails, and handling online inquiries promptly and professionally.
Schedule appointments for clients using our online booking system and ensure accurate calendar management.
Provide detailed information about our services, pricing, and packages to potential clients.
Build strong relationships with clients by providing personalized assistance and addressing their inquiries and concerns effectively.
Follow up with clients to confirm appointments, gather feedback, and ensure satisfaction with our services.
Maintain client records and ensure confidentiality of sensitive information.
Assist with administrative tasks such as managing client intake forms, processing payments, and maintaining accurate records.
Coordinate with internal staff members to ensure smooth operations and exceptional service delivery.
Assist in organizing and promoting wellness events, workshops, or special promotions.
Demonstrate a comprehensive understanding of the wellness and aesthetics industry, including various treatments, procedures, and products.
Stay updated on industry trends, new technologies, and competitors? offerings to provide informed assistance to clients