Medical Scheduler- Winter Garden/Remote after 90 days

Employer Industry: Healthcare Services

Why consider this job opportunity:
• Competitive compensation with opportunities for advancement and tuition/training reimbursement
• Comprehensive benefits package including healthcare coverage, paid time off, and retirement plan
• Recognized as 'Best and Brightest Companies to Work for in the Nation' for five consecutive years
• Opportunity to work in modernized and attractive health centers that patients love
• No weekends for the majority of our centers, along with 10 paid holidays and early Fridays
• Flexibility to work remotely after 90 days

What to Expect (Job Responsibilities):
• Schedule patient appointments in accordance with established protocols and guidelines
• Answer telephone inquiries promptly and professionally, providing excellent customer service
• Accurately enter and update patient demographic information into the electronic health record system
• Review and confirm appointment details with callers, including necessary items to bring
• Maintain patient confidentiality in compliance with HIPAA regulations and document all activities accurately

What is Required (Qualifications):
• High school diploma or equivalent is required; college, vocational/technical training or certification preferred
• Minimum of 1 year of experience in a call center environment and/or a medical/dental office setting preferred
• Knowledge of electronic health records software or equivalent preferred
• Good verbal and written communication skills with excellent data entry capabilities
• Ability to work flexible hours as needed

How to Stand Out (Preferred Qualifications):
• Bilingual in Spanish and/or Creole
• Experience as a Medical Assistant
• Familiarity with medical and dental terminology
• Basic knowledge of Microsoft applications
• Ability to effectively manage multiple tasks in a fast-paced environment

#HealthcareServices #MedicalScheduler #CareerOpportunity #CompetitivePay #CustomerService

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