Park Operations Lead

**Job Title: Park Operations Lead**

**Location: Disneyland Resort, Anaheim, CA**

**Job Type: Full-time**

**Salary: $50,000 – $60,000 annually**

**Remote Location: Not applicable**

**Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, Employee Discounts, Retirement Plan**

### Job Summary:

Join us at Disney, the world-renowned leader in entertainment, as our new Park Operations Lead at the Disneyland Resort in Anaheim, CA. In this vital role, you will oversee various operational aspects of the park, ensuring a magical experience for all guests and a seamless environment for our team members. This full-time position offers a competitive salary ranging from $50,000 to $60,000 annually, based on experience. While this role does not offer remote work options, it includes a comprehensive benefits package featuring health, dental, and vision insurance, generous paid time off, paid training, substantial employee discounts, and a robust retirement plan.

### Job Description:

As a Park Operations Lead, you will be entrusted with a broad range of responsibilities aimed at optimizing park performance and guest satisfaction. You will coordinate daily operations, manage staff effectively, and ensure compliance with all safety regulations and company policies. Your strategic thinking will be crucial in developing operational strategies that enhance guest experience, increase efficiency, and achieve financial targets.

Key responsibilities include:

1. Leading and motivating a diverse team, fostering a culture of excellence, safety, and inclusiveness.

2. Overseeing the execution of daily park operations and ensuring adherence to all operational standards and guidelines.

3. Monitoring guest flow and operational efficiency to propose and implement improvements as needed.

4. Collaborating with other departments to coordinate events, maintenance, and other activities that affect park operations.

5. Handling guest concerns and incidents, ensuring all issues are resolved promptly and satisfactorily.

6. Developing training programs for staff to enhance skills and ensure consistent quality of service.

7. Preparing and analyzing reports on park performance, providing insights and recommendations to senior management.

### Requirements:

1. Proven experience in operations management, preferably in the entertainment, hospitality, or theme park industry.

2. Strong leadership skills with experience managing a team.

3. Excellent organizational and problem-solving skills.

4. Ability to work a flexible schedule, including evenings, weekends, and holidays.

5. Proficient in Microsoft Office and industry-related software.

6. Exceptional communication and interpersonal skills.

7. A commitment to providing outstanding customer service.

### Educational Qualifications:

– Bachelor? degree in Business Administration, Hospitality Management, or related field preferred.

### Experience:

– Minimum of 3 years in operations management, with at least 1 year in a leadership role within a theme park or similar environment.

### Benefits:

– Competitive salary and performance bonuses.

– Comprehensive health, dental, and vision insurance.

– Paid vacation, holidays, and sick leave.

– Extensive paid training and professional development opportunities.

– Exclusive employee discounts and perks.

– Retirement savings plan with company match.

### Company Overview:

Disney is synonymous with timeless entertainment, magical experiences, and unparalleled creativity. Founded in 1923, we have been a global leader in the entertainment industry for nearly a century. Our theme parks, experiences, and products are known worldwide for their extraordinary quality and innovation. At Disney, we believe in fostering an inclusive, rewarding environment that promotes personal and professional growth. Join us in creating magical experiences for all who visit our parks!

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This job posting sets the stage for a dynamic and influential role within the Disney Parks team, inviting skilled and passionate candidates to contribute to the legacy of one of the most beloved brands in the world.

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