Part Time Administrative Assistant

We are looking for a motivated and detail-oriented Remote Administrative Assistant to join our team at Bold Royalty , a premier commercial cleaning company. This role is ideal for someone who is organized, proactive, and capable of managing multiple tasks in a fast-paced environment.

This is Part - Time work MUST HAVE AVALIABLITY to work Monday, Wednesday and Friday. The 2 shifts for this position are 9am - 1pm or 12pm - 4pm.

Pay Rate: $14.00 per hour

Responsibilities: ? Virtual Office Management: Oversee digital office tasks, including maintaining electronic files, managing schedules, and organizing documents. ? Client Communication: Serve as the main point of contact for clients via phone, email, and online chat, providing information about services and addressing inquiries. ? Scheduling Coordination: Manage and coordinate schedules for cleaning teams, ensuring efficient deployment of resources and timely service delivery. ? Record Maintenance: Keep accurate records of client contracts, service agreements, and invoices; process billing and payments in a timely manner. ? Reporting and Analytics: Assist in preparing reports on operational performance and client satisfaction; analyze data to support management decisions. ? Data Entry: Input and update information in the company?s database and project management systems accurately and efficiently. ? Customer Support: Handle customer inquiries and complaints professionally, ensuring a high level of client satisfaction and engagement.

Qualifications: ? High school diploma or equivalent; associate?s degree in business administration or a related field preferred. ? Proven experience as an administrative assistant or in a similar remote role, preferably in the cleaning or facilities management industry. ? Strong organizational skills with the ability to manage multiple priorities and tasks. ? Excellent verbal and written communication skills. ? Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual collaboration tools (e.g., Zoom, Slack). ? Ability to work independently and as part of a remote team. ? Strong problem-solving skills and attention to detail.

This is a remote position.