Part-Time Inbound Contact Center Agent - Remote

Part-Time Inbound Contact Center Agent - REMOTE

Hourly Pay: $12/hr. (Non-Exempt...

Brandt Information Services, headquartered in Tallahassee, FL, is seeking enthusiastic individuals to join our Customer Contact Center team as a Contact Center Agent. In this role, you will be the friendly voice assisting customers with inquiries related to hunting and fishing licenses and permits, camping reservations, and park passes.

All candidates are required to be available to work no less than 20 hours per week.

Perks that Pack a Punch:
? Competitive starting pay of $12 per hour, with leaderboard bonuses.
? Work remotely with essential tools provided.
? Comprehensive paid training for success.
? Adventure kicks off in September!

Responsibilities: ? Handle 98% inbound calls ? no sales quotas! ? Assist with license/permit purchases, camping reservations, and park passes. ? Answer inquiries on rules and regulations, navigating wildlife agency websites. ? Provide application/website support and basic troubleshooting. ? Process license/permit sales and assist with fulfillment. ? Hero support for Point-of-Sale agents' hardware and application issues. ? Embrace exciting duties assigned by a supervisor.

Requirements: ? High School Diploma or GED. ? Strong customer service, active listening, and communication skills. ? Availability for a variety of shifts from home. ? Solid computer and internet skills. ? Internet speed of 10 Mbps or higher demonstrated during the interview. ? Create a private and quiet workspace for uninterrupted calls.

Eligibility:

Candidates undergo a thorough background check, including a fingerprint check for specific projects. Clear criminal background ensures compliance and trust with state agency partners.

Join us for an action-packed adventure while enjoying the flexibility of remote work!

Next Steps ? Apply Now!

Submit an application AND complete our screening assessment: Assessment Link

About Brandt:

Brandt is a leading provider of SaaS technology and marketing services for state wildlife and parks agencies. We enhance the customer journey for public users engaging in outdoor activities, and state funds generated contribute to conservation and outdoor recreation improvements. To learn more about Brandt, visit www.brandtinfo.com

Equal Employment Opportunity:

Brandt Information Services, LLC is an Equal Employment Opportunity (EEO) employer, welcoming all qualified applicants. We provide fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status

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