Remote Certified Pharmacy Technician

Summary Description

We are thrilled to announce an opportunity for a dedicated Remote Certified Pharmacy Technician to join our innovative healthcare startup on a 6-month contract, with the potential for permanent employment. This remote position offers the chance to work under the direction of a Pharmacist Team Lead and the Head of Operations. You will play an essential role in enhancing... patient care through effective communication and collaboration within a growing team.

Compensation and Benefits
? Competitive salary based on experience
? Flexible remote work arrangements
? Opportunities for professional development and continuous education
? Potential for permanent placement following the contract period
? Supportive team environment focused on career advancement
? Comprehensive health benefits package (upon transitioning to permanent position)

Why You Should Apply for This Position Today
? Join a forward-thinking startup focused on making a difference in the healthcare industry.
? Be part of a collaborative team that values your input and encourages continuous learning.
? Gain valuable experience working in a dynamic environment that enhances your professional skills.
? Opportunity for growth and career advancement within the organization.
? Contribute to improving patient care and engagement while working from the comfort of your own home.

Skills
? Must-Haves
? Valid certification as a Pharmacy Technician
? Bilingual proficiency in English and Spanish
? Experience handling 40-50+ adherence-related calls daily
? Familiarity with basic medical terminology and medication names (brand and generic)
? Excellent written and verbal communication abilities
? Strong computer skills, particularly with Microsoft 365 and Google Workspace
? Ability to work independently while being a collaborative team player
? Flexibility to work a full-time schedule, including weekends
? Preferred Skills
? Prior experience in a remote working environment

Responsibilities
? Make outbound calls to patients, healthcare providers, and pharmacies to address patient cases identified through risk stratification algorithms.
? Obtain and document health and contact information, schedule patient appointments, and resolve medication-related issues to improve patient engagement.
? Address inbound customer support requests, providing accurate and timely information while preparing and mailing correspondence as needed.
? Work closely with the Clinical Care team to ensure streamlined communication and maintain positive relationships with clients and colleagues.
? Engage in continuous learning to refine your skills and provide exemplary customer service and patient care.

Qualifications
? Certification as a Pharmacy Technician is essential
? Bilingual capabilities in English and Spanish are preferred
? Previous experience conducting medication adherence calls strongly desired
? Knowledge of medical terminology and a good grasp of medications (brand/generic)

Education Requirements
? High school diploma or equivalent; higher education in a related field is a plus

Education Requirements Credential Category
? Certification as a Pharmacy Technician required

Experience Requirements
? Previous experience in pharmacy operations or healthcare-related roles preferred
? Familiarity with customer service principles and practices in a clinical environment

Similar Occupations / Job Titles that Would Be a Great Fit for This Role
? Pharmacy Technician
? Clinical Support Specialist
? Patient Care Coordinator
? Medical Call Center Representative
? Healthcare Customer Service Representative

Why Work in Dallas, TX

Dallas, Texas is a vibrant city known for its diverse culture, booming economy, and rich history. With a low cost of living compared to other major cities, aspiring professionals can enjoy a high quality of life. The healthcare sector is thriving, offering numerous job opportunities in various specialties. Additionally, Dallas features a warm climate, numerous parks and recreational options, a robust arts scene, and a growing dining culture, making it a fantastic place for both work and play

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