Remote Customer Service Representative

Remote, USA Full-time Posted 16-07-2024 18:41
  • *Summary Description**
  • Are you passionate about customer service and seeking a flexible, remote opportunity? We're looking for a personable, detail-oriented individual to join our team and provide top-notch service through phone calls, emails, and live chat.? *Compensation and Benefits...
  • Competitive salary
  • Flexible work hours
  • Remote work opportunity
  • Inclusive and welcoming environment
  • Accommodations available during the application process
  • ? *Why you should apply for this position today**
  • Make a positive difference in people's lives every day
  • Join a dynamic team dedicated to providing excellent service
  • Remote work allows for flexibility and work from anywhere
  • ? *Skills**
  • Excellent communication skills
  • Customer service experience
  • Strong problem-solving abilities
  • Efficient data entry
  • Ability to multitask and prioritize effectively
  • Proficiency in English
  • Sales or outbound calling experience is a plus
  • ? *Responsibilities**
  • Handling customer inquiries through various channels
  • Providing detailed information about products and services
  • Assisting with orders, payments, and returns
  • Resolving customer issues with empathy and timeliness
  • Maintaining accurate database records
  • Recommending tailored solutions to meet customer needs
  • Identifying upsell opportunities to enhance the customer experience
  • ? *Qualifications**
  • High school diploma or equivalent (required)
  • At least 5 years of experience in customer service, live chat, and data entry (required)
  • Fluent in English (required)
  • ? *Similar Occupations / Job Titles that would be a great fit for this role**
  • Customer Support Specialist
  • Customer Care Representative
  • Remote Customer Experience Associate
  • ? *Education Requirements**High school diploma or equivalent? *Education Requirements Credential Category**N/A? *Experience Requirements**Minimum of 5 years of experience in customer service, live chat, and data entry? *Why someone should work in New York, NY**New York, NY is a vibrant and diverse city with endless opportunities for personal and professional growth. It offers a bustling environment with a rich cultural scene, world-class dining options, and unparalleled career prospects. Working in New York provides access to a global network of industry leaders and a vibrant community of like-minded individuals

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