Remote Customer Service Representative
Remote, USA
Full-time
Posted 16-07-2024 18:41
- *Summary Description** Are you passionate about customer service and seeking a flexible, remote opportunity? We're looking for a personable, detail-oriented individual to join our team and provide top-notch service through phone calls, emails, and live chat.? *Compensation and Benefits...
- Competitive salary
- Flexible work hours
- Remote work opportunity
- Inclusive and welcoming environment
- Accommodations available during the application process ? *Why you should apply for this position today**
- Make a positive difference in people's lives every day
- Join a dynamic team dedicated to providing excellent service
- Remote work allows for flexibility and work from anywhere ? *Skills**
- Excellent communication skills
- Customer service experience
- Strong problem-solving abilities
- Efficient data entry
- Ability to multitask and prioritize effectively
- Proficiency in English
- Sales or outbound calling experience is a plus ? *Responsibilities**
- Handling customer inquiries through various channels
- Providing detailed information about products and services
- Assisting with orders, payments, and returns
- Resolving customer issues with empathy and timeliness
- Maintaining accurate database records
- Recommending tailored solutions to meet customer needs
- Identifying upsell opportunities to enhance the customer experience ? *Qualifications**
- High school diploma or equivalent (required)
- At least 5 years of experience in customer service, live chat, and data entry (required)
- Fluent in English (required) ? *Similar Occupations / Job Titles that would be a great fit for this role**
- Customer Support Specialist
- Customer Care Representative
- Remote Customer Experience Associate ? *Education Requirements**High school diploma or equivalent? *Education Requirements Credential Category**N/A? *Experience Requirements**Minimum of 5 years of experience in customer service, live chat, and data entry? *Why someone should work in New York, NY**New York, NY is a vibrant and diverse city with endless opportunities for personal and professional growth. It offers a bustling environment with a rich cultural scene, world-class dining options, and unparalleled career prospects. Working in New York provides access to a global network of industry leaders and a vibrant community of like-minded individuals
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