Remote Customer Support Rep

Hours of operation: Mon-Fri, 8am to 8pm EST - Must be able to work an 8 hour shift during this window.

Duration: 3-month contract...

Location: work from home

Pay Rate: $16.50 per hour (weekly)

Start Date: December 2nd

Description:
? Answering inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
? A majority of the inbound calls are from members that are eligible for a Silver Sneakers program through specific Medicare plans.

Qualifications: ? Strong customer service and communication skills ? Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience ? PC skills with proficiency using Windows and MS Office ? Ability to empathize and understand the needs of the customer ? Strong troubleshooting and problem-solving skills ? Proficiency multi-tasking, prioritizing and meeting deadlines

Experience Level:

Entry Level

#prioritywest

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law

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