Remote Medical Receptionist/Patient Care Coordinator

Please note: We are currently looking for someone to work Wednesdays answering phones and doing other administrative tasks for the clinic. We may need assistance on other days as well.

We have a thriving podiatry practice that is looking for a rockstar Remote Medical Assistant who wants the opportunity to work with a wonderful, talented doctor, in a supportive environment that is also fast... paced.

One of the most important qualities we are looking for in our Remote Medical Assistant is someone who is reliable, dependable, and on the ball. We need someone who is organized, proactive, and a fabulous collaborator and team player. We are looking for someone who is going to commit to this position long term, and has the capacity to grow with a fast-growing medical practice.

As a Remote Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the office. You will support the provider and the patients through a variety of tasks related to patient care management, organization and communication.

This role is high responsibility and accountability. The right fit for this role is someone with excellent patient management skills and a demonstrated ability to take ownership over patient care. We require excellent attention to detail, tracking skills, and speed. You will work with the in-clinic staff and remote team as well to coordinate patient care, so following processes and proper communication channels is key.

Responsibilities
? Work in concert with clinic staff to track various treatment paths for patients
? Submit IVRs and track responses
? Manage surgeries from top to bottom, including:
? Tracking the patients who need surgery
? Submit all needed prior authorizations
? Schedule surgeries with hospitals and surgical centers
? Communicate with patients to keep them informed and comfortable throughout the process
? Manage all incoming and outgoing records requests for the practice
? Review and check patient insurances weekly
? Contact outside labs and providers to obtain needed patient results
? File faxes and documents as directed by management
? Attend weekly meetings and team trainings
? Assist with:
? Answering phones and handling patient follow up in a respectful and timely manner
? Organizing and scheduling appointments
? Office administrative support as directed by managemen

Skills
? Excellent people skills and the ability to put people at ease
? Strong management skills
? Knowledge of medical office management systems and procedures
? Excellent time management skills and ability to multi-task and prioritize work
? Social perceptiveness and service oriented
? Excellent written and verbal communication skills
? Strong organizational and planning skills
? Proficiency in MS Office, Google, and patient management software
? *Please note that while the job is part time, we need this role to be available during business hours, mountain time zone.**

Job Types: Part-time, Contract

Pay: $15.00 - $20.00 per hour

Expected hours: 10 ? 20 per week

Medical Specialty:
? Podiatry

Experience:
? EMR systems: 1 year (Required)
? Medical office: 2 years (Required)

Work Location: Remote

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