Remote Specialist in Healthcare Prior Authorization | WFH

Job Overview

We are seeking a committed and proactive individual to become a part of our dynamic team in a remote call center position. In this role, you will be responsible for managing both inbound and outbound calls, updating patient information accurately, and ensuring efficient data entry through your adept computer skills. You will operate within the framework of the Federal Health Care Program guidelines to uphold the highest standards of service.

Key Responsibilities
? Handle inbound and outbound calls in a fast-paced call center setting.
? Effectively update and maintain patient data.
? Execute data entry tasks utilizing computer systems.
? Adhere to all federal health care program regulations to guarantee compliance.
? Deliver outstanding customer service by addressing patient inquiries and concerns.

Required Skills
? Proficient computer skills for data input.
? Capability to multitask and operate with dual monitors.
? Exemplary customer service abilities.
? A positive attitude and a sincere desire to assist others.

Qualifications
? Prior experience in medical insurance is essential.
? Experience in a medical call center is desirable but not mandatory.
? A high school diploma or equivalent is required.

Career Growth Opportunities

This position serves as an excellent foundation for professional development within the healthcare sector, paving the way for potential transitions to varied roles within the organization.

Company Culture And Values

Our organization fosters a collaborative and supportive work environment where teamwork and effective communication are key. We are dedicated to maintaining high service standards and compliance with industry regulations, promoting a culture of professionalism and commitment.

If you are passionate about customer service, detail-oriented, and thrive in a remote work environment, we encourage you to apply and join our mission in making a difference in the lives of our patients.

Employment Type: Full-Time

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