Southwest Airlines Remote Jobs $30/Hr (Virtual, Online) - Connect With Us

Southwest Airlines invites you to be a part of a company that values its employees as much as its customers. As a Technology Analyst, you will be an essential player in supporting our Cybersecurity Engineering Enablement Team. This role is designed for someone ready to leverage their skills in business analysis, technical communication, and software development methodologies to drive high-impact... projects. You?ll work closely with diverse teams to create, assess, and manage technical solutions in a vibrant, customer-focused environment. If you're passionate about aviation, customer service, and innovation, we encourage you to join us!

Job Responsibilities:

Technology and Analysis Support: Provide guidance and support on engineering services related to Identity Federation (PingFederate), Identity Administration and Governance, OpenText Identity Manager, and Directory Services (AD and eDirectory).

Stakeholder Communication: Engage with both technical and non-technical stakeholders, delivering solutions that meet high standards for quality and effectiveness.

Needs Assessment and Solution Alignment: Conduct thorough needs analysis to ensure solutions align with requirements, comply with departmental standards, and are delivered on time and within budget.

Project and Process Management: Monitor project timelines, prioritize tasks, and facilitate communications to ensure smooth progress toward project goals.

Technical Documentation and Training: Document requirements, procedures, and specifications; mentor colleagues on technical and business topics, fostering a collaborative work environment.

Core Skills and Qualifications:

Proficient Knowledge of Business and Technical Environments: Solid grasp of business analysis, process modeling, and redesign; expertise in technical environments and software development methodologies.

Problem-Solving and Prioritization: Ability to assess and troubleshoot medium to large-scale business or technical issues, offering well-thought-out recommendations.

Collaboration and Communication: Skilled in working with diverse teams and external partners, bringing clear, concise communication and a collaborative spirit to every interaction.

Documentation and Requirement Building: Capable of developing and maintaining requirements, procedures, and technical specifications.

Project Flexibility and Multi-tasking: Experience managing multiple assignments, maintaining high standards of completion, and mentoring others to achieve similar results.

Preferred Experience:

Identity & Access Management: Experience with Identity and Access Management concepts, such as user lifecycle management, Identity Governance, and least-privileged access.

Technical Competence: Knowledge of Identity Federation tools like PingFederate or Okta is preferred, along with a strong foundation in managing technology platforms and architecture.

Education and Experience:

Required: Bachelor?s degree in Business, Engineering, Computer Science, or Information Systems, or equivalent formal training.

Experience: Intermediate-level experience with a robust understanding of IT operations, programming, systems/software development, or a related IT field.

Benefits You?ll Love:

Free Flights: Enjoy complimentary flights on any open Southwest seat for you and your eligible dependents.

401(k) Match: Up to a 9.3% company match on your 401(k), dollar-for-dollar.

Profit-Sharing: Potential for annual profit-sharing contributions toward retirement.

Our Commitment:

At Southwest Airlines, we?re more than just an airline; we?re a community. We?re committed to providing a stable work environment with equal opportunities for personal growth, creativity, and innovation. As part of our team, you?ll be expected to share these values with your fellow employees and extend them to each Southwest customer.

Southwest Airlines is an Equal Opportunity Employer. We actively seek to reflect the communities we serve and welcome candidates with diverse perspectives and experiences

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