Technical Support Specialist At Home Advisor

? *About Us**

At Apple, we believe that a great customer experience starts with dedication, creativity, and innovation. We strive to provide world-class support to our customers by empowering our team members to make a huge impact. If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues, and are curious about how things work, you could be the perfect fit for our team.

As an Apple Technical Advisor, you'll engage with customers, providing step-by-step solutions with patience and an approach tailored to each individual customer. You'll help fix technical issues while delivering an incredible customer experience.
? *Our Values**

We believe that our diverse backgrounds, perspectives, and passions help us create innovative ideas. As an Apple Technical Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. You'll be the friendly face of Apple, providing world-class customer service, troubleshooting, and technical support.
? *What We Offer**

We provide competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development. We're committed to helping employees explore their potential and fostering a culture where everyone feels seen, heard, and inspired to do their best work.
? *Requirements**
? Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor's degree or higher
? A quiet home workspace, ergonomic chair, desk
? A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency
? Available for nine weeks of part-time paid training on a set schedule totaling 24 hours a week: four, four-hour shifts during the week and one 8-hour shift on Saturdays
? Post training, available to work 20 weekly hours, similar to the training schedule
? Able to flex up or down in weekly hours when school is not in session, based on business needs
? Able to meet a minimum typing speed of 40 WPM while talking with customers
? Successful completion of a pre-employment assessment, background check, and initial training
? 2.7 GPA