Technical Support Specialist (night shift)

Hi! We're on the lookout for a strong Technical Support Specialist to join Noda, a licensed UK Payment Institution and the brains behind an innovative Open Banking payments platform. If you're fueled by fintech excitement and seek a global career journey, keep reading!

What is Noda?

Noda is reshaping online payments, allowing seamless transactions from customers to merchants' bank accounts. With a footprint in the UK, EU, and Canada (Australia up next!), we're seeking a talented Technical Support Specialist to be part of our dynamic team.

Your mission:
We're currently extending our client support to the 24/7 format and are looking for Technical Support Specialists to work the 00:00 - 09:00 GTM+3 shifts. Your tasks will include:
? Support for clients (companies) in the process of integration with our functionality;
? Quality control of integrations, testing;
? Maintaining an integration FAQ;
? Support for system operation;
? Assistance in the development of integration... documentation.

What are your skills and experience:
? Specialised tech education or relevant experience;
? Knowledge of HTTP;
? Knowledge of client-server architecture;
? Ability to investigate and troubleshoot problems by logs;
? Knowledge of SQL/NoSQL databases;
? Knowledge of Postman, Kibana Azure, Microsoft .NET will be considered an advantage;
? Russian and English language skills at a level B2 or higher.

What do we offer?
? 100% Remote. Work from anywhere. Let the world be your office - work from one of our headquarters, or remotely. We span borders and continents, and promote the nomad lifestyle - it?s up to you to decide
? Employee Learning and Development. Professional growth. We encourage our employees to constantly develop and grow within his/her field of expertise by covering the training and education fees.
? Team buildings. Doesn?t matter where you work from - we?ll find a way to get the Team together. Take a part in a range of online and offline activities, as dinners, hikes, bike/cart ridings, karaoke nights, boat-trips, etc.
? Tech. We provide or compensate all necessary hardware.
? 7 wellness days. Take the opportunity to get a perfect work/life balance - stop for a while, take a rest, and enjoy life to the fullest.
? Non-toxic environment. We love what we do, we are proud to be #nodapeople and we are working together to achieve Noda goals!

What happens once you apply:
? Your CV will undergo careful review, and we'll quickly update you on the next step in our recruitment journey.
? Get ready for an easy-going 30-minute screening call with our recruiter, where you'll delve into the heart of our company, product, and team dynamics, while sharing your own experiences and aspirations.
? Should the vibe match and your expectations align, up next will be an engaging interview with our Customer & Tech Support Lead.
? And if everything clicks, anticipate a thrilling job offer landing in your inbox soon!

We do our best to close interview rounds within 3 weeks, although sometimes it might take slightly longer. Send your application our way, we look forward to meeting you

Apply Job!