Vacation Planner

**Title: Vacation Planner at Disney**

**Job Summary:**

Join the magical world of Disney as a Vacation Planner, where dreams come true every day! This part-time, remote position offers a flexible schedule with working hours consistently under 4 hours per day. As a representative of one of the most beloved brands worldwide, you will have the opportunity to craft unforgettable experiences for Disney guests.

– **Job Type:** Part-time

– **Salary Unit:** Hourly

– **Working Hours:** Up to 20 hours per week

– **Company:** Disney

– **Location:** Remote

– **Benefits:** Health insurance, dental coverage, paid training, paid vacations, employee discounts

**Job Description:**

As a Disney Vacation Planner, you will provide personalized planning services to individuals and families looking to experience the magic of Disney destinations worldwide. This role involves detailed coordination and creative planning, ensuring each Disney vacation is as magical and seamless as possible.

In this position, you will engage directly with customers via phone, email, and chat to understand their interests, preferences, and budget. You will use your extensive knowledge of Disney products, including theme parks, resorts, cruises, and special events, to tailor each trip to meet and exceed guest expectations. Your goal will be to create detailed itineraries that provide a stress-free and enchanting Disney experience for all guests.

Your responsibilities will include managing booking reservations, providing accurate information about Disney destinations, and upselling additional services such as dining plans and photo packages. You will need to keep up-to-date with any changes in Disney offerings, including seasonal events and promotions, to provide the most current and relevant information to clients.

**Requirements:**

1. High school diploma or equivalent; higher education is a plus.

2. Proven experience in customer service or travel planning.

3. Excellent communication skills, both verbal and written.

4. Strong organizational skills and attention to detail.

5. Ability to work independently in a remote environment.

6. Passion for Disney products and a good understanding of the brand.

7. Familiarity with reservation software and phone systems.

8. Flexibility to work varied hours, including weekends and holidays.

9. Ability to manage sensitive and personal information with confidentiality and discretion.

**Responsibilities:**

1. Provide high-quality customer service to potential and existing clients.

2. Create customized vacation packages based on client needs and preferences.

3. Maintain up-to-date knowledge of Disney destinations, promotions, and products.

4. Manage travel reservations and bookings efficiently.

5. Address and resolve client issues throughout the booking process and post-booking.

6. Upsell additional services and experiences to enhance the vacation experience.

7. Conduct follow-up communications with clients to gather feedback and ensure satisfaction.

**Benefits:**

– Competitive hourly wage plus potential bonuses based on sales and customer satisfaction.

– Comprehensive health and dental insurance.

– Paid training on all relevant software and sales techniques.

– Paid vacation days and holidays.

– Significant discounts on Disney products, resorts, and travel packages.

– Opportunities for career advancement within the company.

**Educational Qualifications:**

– Minimum required: High school diploma or equivalent.

– Preferred: Associate? or Bachelor’s degree in Tourism, Hospitality, Business, or related field.

**Experience:**

– Previous experience in travel planning, customer service, or hospitality preferred, but not required.

**Company Overview:**

Disney is a multinational mass media and entertainment conglomerate known for its film studios, theme parks, and merchandise. With a mission to entertain, inform, and inspire people around the globe through the power of unparalleled storytelling, Disney offers diverse employment opportunities that empower employees to create joy and magic for customers every day.

Apply today and be part of creating magical experiences as a Disney Vacation Planner!

Apply Job!