Work From Home
Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
- Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Similar Remote Jobs
Work From Home
Posted on: 21-11-2024 08:14
Work From Home
Posted on: 21-11-2024 08:14
Paid Test User
Posted on: 21-11-2024 08:14
Remote Sales Representative
Posted on: 21-11-2024 08:14
Remote Inpatient Coder
Posted on: 21-11-2024 08:14
General Labor Positions
Posted on: 21-11-2024 08:14
Spanish-English Medical Transcriptionist
Posted on: 21-11-2024 08:14
Online English Mentor
Posted on: 21-11-2024 08:14
Medical Transcriptionist Assistant
Posted on: 21-11-2024 08:14
Telecommute Sales Specialist
Posted on: 21-11-2024 08:14
Hi-Fi Audio Sales Live Chat Agent
Posted on: 29-10-2024 05:42
Data Entry Jobs From Home Costco, Data Entry Jobs At Costco @ Click Me To Apply
Posted on: 31-01-2025 10:04
Virtual IEP Teacher (1099 Contractor) - Fully Remote
Posted on: 01-10-2024 00:00
Work from Home Data Entry Typing Jobs - Earn Money Remotely
Posted on: 13-09-2024 00:00
National Account Manager - Non Commercial: Foodservice
Posted on: 06-02-2025 00:00
[Entry level Remote jobs] Aetna Data Entry Remote Jobs ? Apply Now
Posted on: 16-07-2024 18:46
HFHP Customer Service Associate - Remote - Per Diem
Posted on: 09-07-2024 07:20
Work From Home Data Entry ? Part-Time $16-$19/Hour
Posted on: 22-09-2024 00:00
Sr Analyst, Enterprise Reporting Burbank, CA, USA
Posted on: 27-09-2024 00:00
Join Our Team as a Buyer's Agent
Posted on: 31-01-2025 09:59