FT Patient Access Call Center Representative (Work From Home)

Employer Industry: Healthcare Services

Why consider this job opportunity:
• Competitive pay with comprehensive benefits including medical, dental, and vision
• Generous paid time off (PTO) and retirement plan options
• Company-provided equipment including a laptop, monitor, and headset
• Opportunity for career advancement and growth within the organization
• Fully remote work opportunity, providing flexibility in your work environment

What to Expect (Job Responsibilities):
• Answer incoming calls professionally and assist patients as needed
• Maintain a positive and welcoming attitude in all patient interactions
• Register new patients into the electronic health record (EHR) system
• Book, cancel, and reschedule patient appointments
• Input and update patient insurance information and transfer calls to appropriate staff when necessary

What is Required (Qualifications):
• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Exceptional phone and listening skills
• Strong written and verbal communication skills
• Ability to provide training and support to colleagues

How to Stand Out (Preferred Qualifications):
• Previous experience in a healthcare-related customer service role
• Familiarity with electronic health record (EHR) systems
• Ability to work collaboratively in a team environment

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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